Our research shows that the funeral costs charged by funeral companies can vary significantly.
Although , it may be emotionally difficult for you to ‘shop around’ for funeral services, but it makes sense that you should use the same techniques you use with any other major purchase. Consumer surveys show that most people don’t shop around for a funeral — they pick the funeral company closest to them, or the one their family has always used. Neither of these criteria tells you whether you’re getting a good value.
Our research also shows that when customers do decide to shop around for a funeral business, they are not in a position to compare prices and are not aware that several funeral operators may be associated with the one parent company. As a consequence, customers are often soliciting quotes from branches of the same company without their knowledge.
For example, InvoCare, a publicly listed company on the Australian stock exchange owns and operates funeral homes, cemeteries and crematoria in Australia and Singapore. It operates approximately 230 funeral homes across Australia, trading under different brands. A number of other funeral companies also offer funeral services under multiple brands.
See our section on How to compare quotes from funeral directors?